Shipping & Delivery
What are shipping options and costs, and delivery times?
My order didn't arrive or was damaged, what to do?
How do I recycle Converse product packaging?
What are shipping options and costs, and delivery times?
Free Shipping on All Orders - *Exceptions apply
| Delivery method | Costs | Arrives in |
|---|---|---|
| Standard | Free Shipping for All orders - *Exceptions Apply) | 4-5 working days* |
| Express | €15 | 1-2 working days* |
*- Delivery to PO boxes is not available. - Longer delivery times apply for remote locations. - We are not delivering to the following postal codes: 23030, 6911 or 47890.
How can I track my order?
Once your order is shipped, you will receive an email from the carrier that is handling the order for your country.
Click here to enter your order number to find out the latest delivery information.
My order didn't arrive or was damaged, what to do?
If your order didn't arrive on the expected delivery date, or if it arrived damaged, please contact us.
Where can I ship my order to?
You can place your Converse order with both billing and shipping address within the same country. Available countries are listed in the below chart.
For example, if you're ordering to UK, make sure you are using the UK site.
| Austria | Belgium | Denmark |
| Finland | France | Germany |
| Ireland | Italy | Luxembourg |
| the Netherlands | Portugal | Spain |
| UK |
How do I recycle Converse product packaging?
Find your packaging component below and sort it into the correct waste stream for recycling.
- 1. Shipping box: PAP 20
- 2. Shipping mailer: PAP 21
- 3. Shoebox: PAP 22
- 4. Paper: PAP 22
- 5. Plastic apparel bag: LDPE 4
- 6. Footwear insert: PAP 21
- 7. Hang tag: PAP 21
- 8. Swift tack: PP 5
- 9. Paper shopping bag: PAP 21
For additional information, please check your local guidelines.